About Social Media Management

Social media management isn't just a tool to stay connected with friends and family; it's now one of the most important and globally-recognized ways to connect with new audiences; and in turn, grow your business. The social media sphere isn't just limited to massive brand giants, but now contains millions of small and medium-sized businesses – that advertise their services on Facebook and other sites. The social media team at Chain Reaction will create a social media strategy that best fits the needs of your company – after careful research. Having loyal customers in this market is very important. With the right usage of social media your company will gain consumers over your competitors.

social-media-management

Social Media Works

80% of marketers agree that social media management will lead to an increase in customer traffic to your website. Here are some of the reasons why effective social media management is important. Social media allows your company to increase its brand recognition; when people share, like, and retweet about your company there are more people becoming aware of your brand. With the help of Chain Reaction your brand will become more visible on many social media facets.

Social media also offers your company a greater chance of conversion. When consumers see your company on social media they will become interested and turn to your webpage to find more information. Close attention to your social media channels can assist with your rankings on search engines. When Chain Reaction updates your blogs, Twitter pages, and Facebook it shows search engines that your business is credible. Most importantly, with the usage of social media your company can heighten customer experience. Your company’s social media campaigns do not have to be all about selling the product or service; it can be about bringing a creative experience to your current customers and your future ones. With effective customer experience you are guaranteed more shares, retweets, and likes.

Chain Reaction Social Media Management

The field of user experience design has roots in human factors and ergonomics. A field that – since the late 1940s – has focused on the interaction between human users, machines, and the contextual environments to design systems that address the user’s experience. With the proliferation of workplace computers in the early 1990s, user experience became an important concern for designers. It was Donald Norman – a user experience architect – who coined and brought the term user experience to wider knowledge. As a result, Chain Reaction aims to create the best user experience through social media engagement.

We will strive for the best results that will impress and engage; we also aim to create the perfect social media management method that will constantly attract.